Frequently Asked Questions
Can I make changes to my order?
Because we strive on processing and shipping items out as soon as possible, orders cannot be altered once payment is complete.
Are samples of the hair available?
No, we don't offer hair samples.
Do you offer refunds on this hair?
All sales are FINAL and there are no refunds or exchanges. Once packages are dropped off at post office, we no longer have control, please contact USPS for further details once you receive tracking number.
How do I maintain my Hair? A good shampoo to wash your hair using Luke warm water, Condition your hair, Clip your ends, Seal your wefts, Be sure to tie your hair up and treat it as if it was your natural hair.
Can bundles be colored? ALL Touché virgin hair can be colored. PLEASE seek PROFESSIONAL help when coloring your hair.